Official Privacy Policy

Privacy Policy beer789

beer789 takes the protection of every player's personal information seriously. This Privacy Policy explains in detail how we collect, store, use and protect your data when you use our online casino platform.

Effective: 1 January 2026
Language: English
Applies to: all registered players

Your Privacy Is Our Priority

Every aspect of data management at beer789 is designed to ensure your information remains secure and is handled with complete integrity.

Multi-Layer Data Protection

All personal information is encrypted using 256-bit SSL technology during data transfer. Our databases are protected by a layered security system that is audited regularly by independent parties.

Strict Access Control

Only authorised staff may access player account information. Every access is logged and continuously monitored to detect any suspicious activity.

Not Sold to Third Parties

beer789 does not sell, rent or disclose players' personal information to any third party for marketing purposes without the explicit consent of the player concerned.

Transaction Confidentiality

Your deposit and withdrawal records, including transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency, are kept confidential and cannot be accessed by outside parties.

Right of Access and Correction

Players have the right to request a copy of the personal information we hold and to request corrections if there are any errors. Such requests can be submitted through beer789's official support channels.

Policy Update Notification

If any material changes are made to this Privacy Policy, beer789 will notify players via email or an in-platform notice before those changes take effect.

⚠️ This Privacy Policy is an official beer789 document effective from 1 January 2026. By using our platform, you agree to all terms stated here.

1. Definitions and Scope

In this Privacy Policy, "beer789", "we", "us" or "platform" refers to beer789 and all related entities that operate the website https://beer789.one and associated services. "Player", "you" or "user" refers to any individual who registers an account, visits the website or uses beer789's services.

This Privacy Policy covers all personal information collected through the website, mobile applications, live chat, customer support email and other communication channels provided by beer789. This document is to be read together with the Terms & Conditions of beer789.

This Privacy Policy is written in English as the primary language to ensure Malaysian players clearly understand their rights and responsibilities.

2. Personal Information Collected

beer789 collects various categories of personal information during the registration process, account verification and ongoing use of the platform. The following are the types of information we collect:

Data Category Example Information Purpose of Collection
Identity Information Full name, date of birth, identity card number (MyKad) Identity verification and KYC legal compliance
Contact Information Email address, mobile phone number Account communication, security and customer support
Financial Information Bank account number, e-wallet, transaction records Processing deposits and withdrawals
Technical Data IP address, device type, web browser, operating system Account security, technical analysis and fraud prevention
Activity Data Game records, betting history, login times Customer support, compliance and service improvement
Cookie Data Session cookies, preference cookies, browser identifiers Website functionality and improved user experience

beer789 does not collect information beyond what is required for legitimate operations. Every data collection is based on a clear and lawful purpose.

3. Use of Personal Information

The personal information we collect is used solely for the legitimate operation of the beer789 platform. Specifically, your information is used for the following purposes:

  • Creating and managing player accounts, including identity verification through the KYC (Know Your Customer) process required by our international licence.
  • Processing minimum deposits of RM20 and minimum withdrawals of RM100 securely through supported payment methods.
  • Providing 24/7 customer support via live chat and email in Malay and English.
  • Sending important account notifications such as transaction confirmations, security alerts and policy update notices.
  • Monitoring and preventing fraud, money laundering and unlawful activity on the platform.
  • Fulfilling compliance and reporting obligations under the conditions of our international licence.
  • Improving service quality based on usage patterns analysed in aggregate and anonymised form.
  • Enforcing the platform's terms and conditions, including the mandatory age restriction of 21 years and above.
beer789 does not use players' personal information for marketing to third parties. If we wish to use your data for any purpose not mentioned here, we will request your consent first.

4. Sharing and Disclosure of Information

beer789 takes a strict approach to sharing players' personal information. We do not sell or trade your personal data. However, in the following limited circumstances, information may be shared with relevant parties:

  • Payment Processors: Information required to process financial transactions is shared with approved payment service providers, including Touch 'n Go, DuitNow, FPX, Boost, ShopeePay and cryptocurrency platform gateways. All these processors are bound by strict data confidentiality agreements.
  • Competent Authorities: In situations where we are required by law, court order or international regulatory authorities, we may need to disclose certain information. Such disclosure is made only within the limits set by law.
  • Technology Providers: Game software and technical infrastructure vendors we use may receive limited technical data for system maintenance purposes. All such parties are subject to binding data protection agreements.
  • Fraud Prevention: In order to protect the entire player community, information relating to fraudulent activity or abuse may be shared with our group entities or approved security partners.

In all of the above cases, only the minimum necessary information will be shared, and all receiving parties are bound by confidentiality obligations equal to or stricter than this policy.

5. Data Storage and Retention Period

Players' personal information is stored on secure, protected servers. beer789 retains your personal information for as long as your account is active or as long as it is needed to provide services to you. After an account is closed, we may retain certain records for a period determined by licensing and legal compliance requirements.

beer789's data retention principles are as follows:

  • Financial transaction records are retained for the period required by international licensing authorities.
  • Security log and account activity data are retained for fraud detection and prevention purposes.
  • Communication records between players and the customer support team are retained for reference and service improvement purposes.
  • Once the retention period ends, data will be securely deleted or anonymised.

6. Cookies and Tracking Technologies

The beer789 website uses cookies and similar technologies to improve your user experience. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential Cookies: Required for basic website functions such as login session verification and account security. These cookies cannot be disabled.
  • Performance Cookies: Collect information about how players use our website to help us improve performance and user experience.
  • Functional Cookies: Save your preferences such as language and display settings so you do not need to reconfigure them each time you visit.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the website and your experience on the beer789 platform.

Player Rights Regarding Personal Data

As a beer789 player, you have clear rights over your personal information. Below is a summary of those rights.

Right of Access

You may request a copy of all personal information we hold about your account at any time.

Right of Correction

If your information is inaccurate or out of date, you have the right to ask us to correct it promptly.

Right of Deletion

In certain circumstances, you may request the deletion of your personal data, subject to the licensing obligations binding on us.

Right to Restrict Processing

You may ask us to restrict the processing of your data in certain situations, such as when you are disputing the accuracy of the information.

Right to Object

You have the right to object to the processing of your data for certain purposes, including direct marketing where applicable.

Right to Data Portability

You may request that data you have provided to us be returned to you in a machine-readable format.

⚠️ To submit any request regarding your personal data rights, please contact the beer789 customer support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable period.

7. Security Measures

beer789 implements comprehensive technical and organisational security measures to protect players' personal information from unauthorised access, loss, destruction or accidental disclosure.

  • Data encryption in transit using the latest TLS/SSL protocols.
  • Encryption of data stored in databases using industry standards.
  • Continuous security monitoring and automated intrusion detection systems.
  • Two-factor authentication is available for all player accounts for added security.
  • Regular security audits by qualified independent parties.
  • Mandatory data protection training for all staff who handle player information.
  • Incident response procedures that are clearly defined and tested regularly.

Although we apply strict security measures, no online system can guarantee absolute security. We encourage players to use strong, unique passwords and not share their beer789 account login details with anyone.

8. Age Limit and Child Protection

beer789 is an online casino gaming platform intended solely for individuals aged 21 and above. We do not knowingly collect or store personal information from individuals under the age of 21.

All players are required to verify their age during the registration process. If we find that personal information of an underage individual has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.

⚠️ If you believe that an individual under the age of 21 has registered on our platform, please contact our customer support team immediately.

9. Links to Third Parties

The beer789 website may contain links or references to other websites or services. This Privacy Policy applies only to information collected by beer789 through our own platform. We are not responsible for the privacy practices or content of third-party websites. We encourage players to read the privacy policy of every website they visit.

10. Privacy Policy Updates

beer789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Each version of the policy will include a clear effective date at the top of the document.

For material and significant changes, we will notify players through:

  • A notice displayed on the beer789 website homepage.
  • An email to the player's registered email address.
  • An in-platform notification upon login.

Continued use of the beer789 platform after the effective date of such changes is considered the player's acceptance of the updated version of the Privacy Policy. If you do not agree with the changes, please contact us to discuss the available options.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our dedicated data privacy team through the following channels:

Support Email

Contact us by email for detailed enquiries related to data privacy. We will respond within our operating hours.
[email protected]

Live Chat 24/7

Our customer support team is available to assist you via live chat in Malay and English, around the clock, seven days a week.

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Your satisfaction and trust are beer789's priority.

Your Data is Safe, Gaming Experience Uninterrupted

With strong data protection and a transparent privacy policy, you can enjoy online slots, live casino, baccarat, and sports betting at beer789 with peace of mind. Register an account and claim your 200% welcome bonus up to RM500.

Responsible gambling | 21 and above only | International Licensing